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Appendix

Enabling Email with Office 365

To ensure compliance with Microsoft's requirements, users in the Power Platform must obtain approval to send emails from Gravity through the Office 365 Exchange server. This approval can be granted by a user with either a Global Admin or Exchange Admin role in Office 365. There are two available options for obtaining approval:

  1. Disable the need for approvals for all users.
  2. Approve each user individually.

To access either option a user with the correct privileges must navigate to the Microsoft Power Platform administrative area.

  1. Select Environments on the left menu
  2. Select the Environment to be edited
  3. Select Settings on the top menu
  4. Select the Email option on the upper right menu
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To disable the requirement for individual email box approvals, Select Email Settings and turn off the option "Process emails only for approved users". Save your selection

To approve individual email boxes, select Mailboxes, select the appropriate mailbox view. Select the mailboxes that are to be approved. Choose "Approve Email" From the menu.

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Note: After these steps are completed the individual email boxes will need to be tested and enabled. This is done from the Mailbox menu as shown above.